Interesting Links

2025-01-28 Tuesday

  • Starbucks earnings and same-store sales fall
    • Starbucks profit per share dropped by 23%, as the chain invested in making its cafes more welcoming for customers to linger
    • Profit and revenue beat analysts' expectations
    • Last year, sales had the steepest decline since the COVID-19 pandemic
    • Customers are frustrated with rising prices and increasing waits
    • CEO Brian Niccol has implemented some changes aimed at improving customer satisfaction, such as restoring the condiment bar and allowing free refills of regular coffee and tea
    • Improved order handling software to speed up order fulfillment will be coming later this year